Med Spa Case Study

GlowMed AI

An AI consultation concierge that educates prospects on treatments, books consultations, and nurtures leads with personalized follow-ups.

35%
More Consultations Booked
2.5x
Lead Nurture Conversion
24/7
Prospect Education
20%
Revenue from Referrals

The Challenge

Med spas sell high-ticket services ($500-5,000+) that require education and trust before a booking. Most prospects need multiple touchpoints before committing to a consultation.

  • 70% of website visitors left without booking — they had questions but no one to ask
  • Staff couldn't follow up with every inquiry personally — leads went cold
  • No system to nurture prospects who weren't ready to buy immediately
  • Referral programs were manual and inconsistent — losing word-of-mouth revenue

The Solution

We built GlowMed AI — an AI consultation concierge that educates, nurtures, and converts med spa prospects into booked consultations.

AI Skin Consultant

Chatbot that asks about skin concerns, goals, and history. Recommends relevant treatments (Botox, fillers, facials, laser) with pricing ranges and expected results. Builds trust through education.

Booking Concierge

Voice and chat agent that handles consultation scheduling. Explains what to expect at the first visit, prep instructions, and pricing. Removes friction from the booking process.

Nurture Sequences

Automated follow-up sequences for prospects who aren't ready to book. Educational content, before/after examples, and seasonal promotions delivered over days and weeks.

Referral Automation

Automated referral program that rewards existing clients for bringing friends. Tracks referrals, sends thank-you messages, and applies credits automatically.

Our clients love getting personalized treatment recommendations at 11 PM. GlowMed AI has become our best salesperson — and it never takes a day off.
Demo Testimonial
Owner, DFW Med Spa

Technology Stack

Claude AIElevenLabs VoiceNext.jsConvexVercelTailwind CSS

Want This for Your Med Spa Business?

We can build a custom AI solution for your business in under 2 weeks.