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Home Services Case Study

ComfortPro AI

An AI service dispatcher that provides instant quotes, handles emergency calls, and schedules HVAC, plumbing, and electrical jobs — day or night.

3x
Faster Lead Response
< 30 sec
Quote Generation
24/7
Emergency Dispatch
45%
More Jobs Booked

The Challenge

Home service companies live and die by response time. When a pipe bursts at 2 AM or the AC fails in July, the first company to answer gets the job.

  • ✗After-hours emergency calls went to voicemail — customers called the next company
  • ✗Dispatchers spent hours on the phone giving the same quotes for routine jobs
  • ✗No way to triage urgent vs. routine requests — everything was first-come-first-served
  • ✗Customer callbacks took 2-4 hours on busy days, losing jobs to faster competitors

The Solution

We built ComfortPro AI — an AI dispatcher that answers calls instantly, provides quotes, and schedules service appointments around the clock.

AI Service Dispatcher

Claude-powered chatbot that identifies the service needed (HVAC, plumbing, electrical), asks the right diagnostic questions, and provides instant ballpark quotes.

Emergency Call Routing

Voice agent that triages emergency vs. routine calls. True emergencies get escalated to on-call technicians immediately. Routine jobs get scheduled for the next available slot.

Instant Quote Generator

AI provides accurate ballpark pricing based on service type, home size, and issue description. No more waiting hours for a dispatcher to call back with a quote.

Job Scheduling

Automated scheduling that checks technician availability, accounts for travel time between jobs, and books the optimal slot. Sends confirmation to both customer and tech.

“
We used to lose half our after-hours calls. Now ComfortPro AI books the job before the customer even finishes explaining the problem.
Demo Testimonial
Owner, DFW Home Services

Technology Stack

Claude AIElevenLabs VoiceNext.jsConvexVercelTailwind CSS

Want This for Your Home Services Business?

We can build a custom AI solution for your business in under 2 weeks.